Portfolio

Success stories

Concrete projects where technology solved real business problems. Each case reflects our commitment to measurable results and long-term relationships.

Financial institution/Banking · Mutual funds

Banking app for mutual funds

Evolution of a banking app from an informational channel to a transactional one: customers enroll in and operate mutual funds from the same channel, with the financial and regulatory rigor the industry demands.

Challenge

Transform a consultative app into a transactional channel for mutual funds, with complex business rules, validations, traceability, and compliance and suitability criteria in a regulated environment.

Solution

Progressive enablement of the mutual funds module: enrollment, contributions from customer accounts, withdrawals to registered accounts and compliance checks, on a microservices, BFF and microfrontend architecture.

Result

The app went from a place to check information to an investment channel, with growing adoption as new features were released.

Digital bankingMobile appMutual fundsComplianceMicrofrontends

Industry: Banking · Service: Software Factory

Read the full case: Banking app for mutual funds

nuam/Capital markets · Brokerage

Squad on the Optimus project

A multidisciplinary team embedded at nuam to replace Sebra CB with Optimus, the new platform for brokerage firms, without stopping daily operations.

Challenge

Replace a critical legacy system, with complex business rules, integrations and market requirements, while brokers kept operating.

Solution

A squad embedded in nuam's team providing technical guidance, architecture review, development and translation of business needs into technical requirements.

Result

Greater capacity to manage and develop the system, with sustained improvements and a team that grew with the project.

Agile cellsArchitectureModernizationOptimus

Industry: Capital markets · Service: Agile cells

Read the full case: Squad on the Optimus project

Banco BICE/Banking

LARA Suite at Banco BICE

How the bank's virtual assistants evolved since 2019: from answering FAQs to resolving transactions and supporting the Contact Center team with artificial intelligence.

Challenge

Automate high-volume inquiries without losing the bank's close service, meeting its technical, operational and security standards inside its own infrastructure.

Solution

LARA Suite deployed on the bank's infrastructure and integrated with its systems: assistants in the app, website and WhatsApp that handle inquiries, transfers, payments and card blocks, handing over to an agent when needed. Since 2025, an AI tool that assists the Contact Center itself.

Result

The assistants run across the bank's channels and the AI tool became part of the Contact Center's daily work, with continuous review of interaction quality.

LARA SuiteAI agentsContact CenterDigital bankingWhatsApp

Industry: Banking · Service: AI + Agents

Read the full case: LARA Suite at Banco BICE

Prudential AGF/Asset management · Investments

Investment app and portal for Prudential AGF

Modernization of the digital channels of an asset manager: a mobile app and a private portal so clients can review and operate their investments with the rigor the Chilean market demands.

Challenge

Bringing investing into the firm's own digital channel took more than designing screens. It required integrating with existing financial systems, honoring complex business rules and solving identity validation, KYC and proof of life, without leaving out clients who prefer to decide with an advisor.

Solution

A mobile app and a renewed private portal, connected to the client's systems to review the portfolio, enroll and operate. It started as a fixed-scope project in 2023 and evolved into a dedicated cell: the team learned the funds business to decide with judgment, not just to execute.

Result

The channels run in production and the relationship moved from a fixed scope to the continuous evolution of the product.

Mobile appInvestment portalAsset managementKYCAgile cells

Industry: Asset managers, payments and fintech · Service: Software Factory

Read the full case: Investment app and portal for Prudential AGF

Intercity bus operator/Transportation

Bus fare monitor

Automatic capture of fares published on external platforms, so the commercial team can see the market without checking it by hand.

Challenge

Tracking prices by route and date depended on one person checking platforms one by one: slow, inconsistent and hard to sustain.

Solution

Automated price extraction, a central dashboard by route, operator and fare, email alerts on changes, and reports for each run with errors detailed by route and date.

Result

A production system that replaces manual checks and leaves a reusable technical foundation for new commercial needs.

Data monitorDashboardAlertsAutomation

Industry: Transportation and mining · Service: Co-creation

Read the full case: Bus fare monitor

Gatblac product/Fintech

Vive las Tarjetas

An app that brings together the benefits of bank cards in Chile, with all the data and content operations needed to keep them current.

Challenge

Each card's benefits are scattered across bank apps, emails and websites, with expired promotions and unclear conditions for anyone who wants to use them.

Solution

Native iOS and Android apps, a back office to manage merchants and benefits, data validation and quality control, and monitoring to operate and scale the service.

Result

Published on the App Store and Google Play, with a technical and operational foundation that keeps benefits up to date.

Mobile appiOS and AndroidBack officeData quality

Industry: Asset managers, payments and fintech · Service: Own Products

Read the full case: Vive las Tarjetas

nuam/Capital markets · UX/UI

Optimus portal redesign

Experience redesign of the platform brokerage firms use to manage clients, investments, transactions and custody.

Challenge

A critical system that worked, but with fragmented modules and inconsistent desktop and mobile experiences, and that had to be modernized without disrupting operations.

Solution

High-fidelity desktop and mobile prototypes, navigation and visual hierarchy improvements, a design system with a component library and documented UX criteria for future implementations.

Result

Documented visual and experience criteria that align new development and reduce inconsistencies.

UX/UIDesign systemPrototypesBrokerage

Industry: Capital markets · Service: Software Factory

Read the full case: Optimus portal redesign

nuam/Capital markets

Equities for nuam

The full equities investment flow, built for the regional integration of Bolsa de Santiago (Chile), Bolsa de Lima (Peru) and Bolsa de Colombia.

Challenge

Integrate three markets with different operating rules, regulation and infrastructure. The central platform alone could not address each country's specifics.

Solution

Satellite components that extend the Nasdaq MME platform with local equities logic: instrument views, trade execution and validations, built from scratch.

Result

The project reached production and the components built by Gatblac performed as expected, sustaining the regional integration.

Nasdaq MMEEquitiesRegional integrationSatellite components

Industry: Capital markets · Service: Agile cells

Read the full case: Equities for nuam

nuam/Capital markets

Fixed income for nuam

Local fixed income components for nuam's regional platform, in a regulated and operationally demanding environment.

Challenge

Each fixed income market has its own operating and regulatory rules that the central platform did not cover, and they had to be solved without losing regional consistency.

Solution

Satellite developments that connect the Nasdaq MME platform with the fixed income specifics of Chile, Peru and Colombia.

Result

The full project reached production and Gatblac's components ran reliably in a regulated environment.

Nasdaq MMEFixed incomeRegulated marketsSatellite components

Industry: Capital markets · Service: Agile cells

Read the full case: Fixed income for nuam

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